Family Health

Pregnancy Birth & Baby Helpline

What to Expect When You Call a Counselor

When you phone or use the video call you will be speaking to a maternal child health nurse. They provide free, non-judgemental emotional support and reassurance. The Pregnancy, Birth and Baby maternal child health nurses are registered nurses who have tertiary (university) qualifications and experience working with parents and families of children from birth to five years of age. They are trained to handle a wide range of topics:

  • Unexpected outcomes (i.e. Genetic conditions, unplanned pregnancies, miscarriages)
  • Relationship issues
  • Fertility questions
  • Adjusting to parenthood (for mums and dads)
  • Dealing with the demands of a newborn

You’re Never Alone

Not enough mums and dads talk about just how overwhelmed they feel – not only after the baby arrives, but during the pregnancy and conception as well. We all want to do our best and do everything “right”, but this pressure only adds more stress to the lives of parents, so much so that many parents feel as if they’re “losing it”. This helpline is there so that parents and their families are never alone.

Even if you just need someone to talk to about your baby or the difficult time you’re having coping with being a new parent, that’s what the counselors are there for. Whether it’s a “silly question” or a troubling concern, take advantage of this free and confidential resource and call 1800-882-436.

Contact the Pregnancy Birth and Baby HelpLine


Reggie Cote
the authorReggie Cote

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